Terms of Service

Last updated: December 3, 2025

Summary of Key Terms

The NLdigital Terms 2025 consist of 16 chapters covering various aspects of IT services and products. Below is a summary of the most relevant chapters:

Key Provisions

Applicable Law and Disputes

All agreements between VirtualOx B.V. and clients are governed by the laws of the Netherlands. The Vienna Convention 1980 (CISG) is excluded.

Disputes are resolved by arbitration in accordance with the Arbitration Regulations of the Foundation for the Settlement of Automation Disputes (SGOA) in Amsterdam, or by the competent Dutch court for cantonal matters.

Liability

As stated in Article 15 of the NLdigital Terms:

• Direct damage is limited to a maximum of the price stipulated for the agreement (excluding VAT), with an absolute maximum of EUR 500,000
• Liability for bodily injury or material damage is limited to EUR 1,750,000
• Indirect damage, consequential loss, lost profits, and lost savings are excluded
• These limitations do not apply in cases of intent or deliberate recklessness

Intellectual Property

All intellectual property rights to deliverables remain with VirtualOx B.V. unless explicitly agreed otherwise in writing. Clients receive a non-exclusive, non-transferable right of use.

Confidentiality

Both parties ensure confidentiality of all information received from each other that is known or should reasonably be known to be confidential.

Payment Terms

• All prices are in euros, exclusive of VAT
• Payment terms as stated on invoices apply
• Late payment incurs statutory commercial interest without notice of default

Export Control & Sanctions

VirtualOx B.V. complies with all applicable export control laws and economic sanctions regulations, including those imposed by the European Union, the Netherlands, and the United States (OFAC).

Restricted Territories

We cannot provide services to individuals, organizations, or entities located in, or nationals of, countries or territories subject to comprehensive sanctions, including but not limited to:

• russia and Belarus
• Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions (russian-occupied Ukraine)
• North Korea (DPRK)
• Iran
• Syria
• Cuba
• Myanmar (Burma)
• Venezuela (government sector)
• Afghanistan (Taliban-controlled entities)

This list is non-exhaustive and subject to change based on applicable EU, Dutch, and international sanctions regimes. For the most current information, refer to the EU Sanctions Map.

By engaging our services, you represent and warrant that you are not located in, under the control of, or a national or resident of any such restricted territory, and that you are not on any applicable sanctions list.

Website Terms of Use

In addition to the NLdigital Terms, the following applies specifically to the use of this website:

Acceptable Use

When using our website, you agree not to:

• Use automated systems or bots to access or interact with the website
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information through our contact form
• Use the website for any unlawful purpose

Contact Form

By submitting information through our contact form, you:

• Confirm that the information provided is accurate
• Consent to being contacted regarding your inquiry
• Acknowledge that submissions are protected by Cloudflare Turnstile

Third-Party Services

This website uses third-party services (Google Analytics, Microsoft Clarity, Cloudflare). Your use of these services is subject to their respective terms and privacy policies.

Contact Information

For questions about these terms or our services:

VirtualOx B.V.
Molendreef 1
4641 CS Ossendrecht
The Netherlands

Email: info@virtualox.io
Phone: +31 85 822 2000

KvK: 77677439
VAT: NL861092958B01
IBAN: NL06 ABNA 0121 6287 52
BIC: ABNANL2A

Amendments

VirtualOx B.V. reserves the right to modify these terms at any time. Material changes will be communicated through our website. Continued use of our services after changes constitutes acceptance of the modified terms.